This Month with Bruce – April 2022

Bruce Steinberg, RELYCO’s CEO, explains how we can help you avoid delays caused by raw material and supply chain challenges.

Like many businesses, we continue to face raw material and supply chain challenges. I’m sure you’re sick of hearing about it, I know I am! But I bring it up because it’s important that we talk about it openly. Our goal is to assist you in managing your business. In order to do that in the most efficient, timely and professional way, we need to be transparent about the circumstances we face.

Help us help you

Help us help you

The best advice I can give right now is to be proactive about placing your orders early to avoid delays. Delivering on our promises is wildly important to us, and that works best when we partner with our clients. When we understand what’s coming up on your horizon, we can be prepared ahead of time to supply the materials you’ll need.

With shortages of certain raw materials and essential components, we’re still experiencing a volatile and fragile supply chain with our manufacturers. There is a lack of flexibility right now, which forces us to tightly manage our expectations, and those of our customers. The good news is that we have a variety of resources and options available to us through the robust partnerships we’ve nurtured over the years.

Supply Chain

Q3 & Q4 orders

The more we know about what you may need, the more informed our decision-making can be. The name of the game right now is planning and forecasting – more and earlier than we’ve ever needed to before. Right now, we’re already placing orders for September and October deliveries.

With that in mind, please reach out to your RELYCO representative and make sure they know what you might need and when. We want you to have the best possible experience with us, and we really appreciate your support. As always, reach out to me at bsteinberg@relyco.com if you would like to chat.

Get to Know RELYCO – Anabela Machado, Accounting Administrative Assistant

Bela is a wonderful asset to the Accounting team (and RELYCO as a whole). Beyond her accounting skills, Bela is also trilingual, which we’re forever impressed by!

Anabela Machado is an Accounting Administrative Assistant. She started at RELYCO in April 2021 as a temporary employee, and she was hired full-time that fall. Bela is responsible for cash entries, collections and credit card receipts. Her friendly and helpful approach to communication with customers is strongly appreciated. Bela is a wonderful asset to the Accounting team (and RELYCO as a whole).

Bela is trilingual; she is fluent in English, Portuguese and Spanish.

Anabela Machado
Anabela Machado, Accounting Administrative Assistant

We consider ourselves really fortunate to have a team member with such impressive language skills! It broadens our ability to connect with customers, which is really important, and something we highly value.

Her parents are originally from Portugal, and you’ll see that influence referenced in some of her answers below. Learn more about Bela in her own words:

What skills / hobbies / habits have you picked up during COVID lockdowns?
Playing cards with the family is mostly what we did. Portuguese Sueca. 

Where did you grow up?
I grew up in Lowell, MA.

What’s your favorite smell?
Fresh flowers. [Asked if she has a favorite flower] Lilies.

Who was the last person you texted?
Oh, that would be Donna! [she laughs]

What do you listen to in the car?
Oh, a lot of music. Mostly country music.

Describe your happy place.
That would be…home, actually.

If you could talk to your 16-year-old self, what advice would you give?
I would tell her, at that time, don’t wait to go to college when you’re forty-three years old. [she laughs when I express shock that she’s over forty-three] Yeah!

Where is/was your favorite place to visit while traveling?
That would be the Azores Islands.

What’s your favorite song to dance to?
Oh my goodness gracious. There’s a lot! I’m trying to the think the name because it’s in Portuguese. Oy. How am I going to say it in Portuguese, or should I say it in English? It’s Uma Casa Portuguesa, it’s House of Portuguese. I’ll just do it that way.

What’s your most used emoji?
It’s usually the one with the blow kisses. 😘

If you could hang out with someone (living or deceased) for the day, who would you pick?
Or deceased? Probably my grandma.

Do you have one favorite holiday tradition?
Christmas. [Asked what she does to celebrate.] With Christmas, I’m usually with my side of the family, my husband is not. He’s usually with his side of the family. Ah, so usually on the 24th we go house hunting, like to everybody’s houses and then we open presents. We’ve always done that since we were little kids. And now we’ve grown up, everybody has their own kids, we do the same thing. Then on the 25th, I just go to my parents’ house and have dinner there.

To contact Bela, send her an email at amachado@relyco.com or connect with her on LinkedIn here. To contact RELYCO, give us a call at 800.777.7359. You can also click here.

This Month with Bruce – March 2022

Learn how the pandemic’s impact on our team members (and their priorities) has changed our company, with Bruce Steinberg, RELYCO’s CEO.

In January, I shared how the pandemic led to us asking ourselves big questions about the direction of our company, and the steps we’re taking to achieve new objectives. This month, I’d like to delve a little deeper into how the pandemic’s impact on individuals has changed our company’s approach as well.

Work / life balance shift

I have yet to meet someone who hasn’t done at least a little bit of soul-searching during the pandemic. The disruption to our daily lives encouraged introspection and reevaluation of work/life balance. Mindsets shifted, with employees prioritizing family, mental health and healthier habits.

To learn a bit more about this, I recommend taking a look at this article from Fortune: “To fight the Great Resignation, businesses need more empathy-driven innovation.”

I’m not claiming to be an expert at this, but I can share what we’ve been doing at RELYCO. My goal is to create an environment that is fun, where people can thrive and where they want to be. After what we’ve all been through over the last two years, I know that includes addressing people’s emotional states and meeting them where they’re at.

Fortunately, the pandemic appears to be moving in a more positive direction, with mandates and restrictions being lifted. This has created a feeling of optimism on our team at just the right time to embrace change and growth.

Sometimes the progress feels slow, but we’re all learning as we go, including me. We’re striving to create more forums for open dialogue with our team. By providing various access points, we’re aiming to reach everyone.

Here are some of the things we’re doing:

  • We’re surveying our team often to “check their temperature” and see how things are feeling. Those survey results drive our next steps.
  • An internal health newsletter just started up last month. This “healthy focus” joins the bi-weekly yoga sessions we offer for any team member who wants to join.
  • Our employee-run “Fun Committee” has really stepped up in the last few months. They host optional events and activities each month that keep us all laughing, and give us positive stuff to look forward to.
  • I host an informal Coffee with Bruce one-on-one meeting with every member of the company every few months. It’s a great way to catch up and learn what’s on people’s minds – about work, life or whatever!
  • After over 15 months at home, we went back to the office 10 months ago and introduced a hybrid work schedule, which allows for both in-person and remote work.

With most of the examples I just gave, we didn’t necessarily hit it out of the park with our first effort. It took just trying something, gathering feedback and then trying again. Everything is a work in progress, and we are moving in the right direction.

Is your company taking this employee-focused approach? What has worked (or not worked) for your business? I’d like to hear your ideas. Reach out to me at bsteinberg@relyco.com.

Latest Happenings at RELYCO: A New Healthy Lifestyle Newsletter

Learn about our latest employee-focused endeavor: a health newsletter curated and written by Katerina Steinberg and Stephanie Valpey.

What does health mean to you? What daily habits do you follow to maintain or better your own well-being? What goals are you setting to try and better your health? What lights you up inside?

These were questions posed by Katerina Steinberg and Stephanie Valpey in the inaugural edition of RELYCO’s Healthy Lifestyle Newsletter.

How it all got started

Kat and Steph began the newsletter earlier this year with the intention of it serving as an internal resource to share ideas and information. Kat and Steph both have a background in health and wellness; Kat is a certified yoga instructor and Steph is a certified holistic health coach. With a mutual interest and curiosity about all topics pertaining to health, they connected after Kat mentioned the idea of a newsletter during a health & wellness presentation at RELYCO’s all staff 2022 kick-off meeting in January.

Multidimensional health

Each month, Kat and Steph set a theme, solicit ideas, curate the content and design the layout. They do the bulk of the writing, with guest contributors welcome. Emphasis is placed on the idea that health is multidimensional, with many contributing factors that determine our overall health and well-being.

RELYCO team members are encouraged to read and contribute as much as they’d like. The goal is to expose our small community to some new ideas, and get folks thinking a little more deeply about different areas and priorities in their own lives.

According to Steph and Kat, “Health and wellness has become such a popular topic these days, and some aspects of health are more well known than others. With the wellness multidimensional model, it shows all aspects of health, not just one. If the pandemic has taught us anything, it is that personal health and well-being should be an important part of our lives. RELYCO aims to have resources available to help employees better themselves in any way possible, personally and professionally!”

Give it a read

So far, two editions of this newsletter have been published:

Check out the February edition, where Steph discusses mindset as a first step in your wellness journey, while Kat explores self care and the art of intention setting.

In the March edition about Relationships & Community, Steph Valpey covers how imbalances between external and internal relationships can lead to loneliness. Guest contributor Steph Oeser recommends a podcast and describes her personal experience listening to it during the isolation of COVID lockdowns, while Kat writes about community, and the essential human need to be seen, heard and understood.

What began as an idea for an internal resource has now transformed into something we’d like to share with our larger community. If you’re interested in following along with RELYCO’s Healthy Lifestyle Newsletter, we’ve decided to share highlights in the monthly newsletter we publish here. You can also sign up to receive the newsletter right in your inbox.

Get to Know RELYCO – Cassandra Duranceau, Customer Service Representative / Estimator

Cassie is such a joyful addition to our team. Her energetic enthusiasm is so infectious that she now leads our company’s Fun Committee. Learn more about Cassie here.

Cassandra (Cassie) Duranceau started at RELYCO in April 2021 at the same time as Bobby Crowley. Like Bobby, she serves as a Customer Service Representative / Estimator. Cassie describes the role as customer relations, vendor relations and order processing.

Cassie is such a joyful addition to our team; indeed, her energetic enthusiasm is so infectious that she was quickly recruited to join – and then asked to lead – our company’s Fun Committee.

Cassandra Duranceau
Cassandra Duranceau, CSR / Estimator

She comes across as such an undeniable extrovert that I was a little surprised when she self-identified as an introvert. Upon reflection, Cassie was pretty quiet during her first few weeks. But once she’s out of her shell, she is OUT (and a heck of a good time).

Cassie would probably make a great improv performer because “yes, and…” thinking and dialogue building seems to come naturally to her. She has a knack for identifying just what you’re trying to say, affirming it and then building on it with a reflection of her own. It’s part of what makes chatting with her feel so effortless, and why this interview was a blast. Learn more about Cassie in her own words below:

Do you consider yourself an introvert, extrovert or ambivert?
Ambivert is like the dual, right? I would say I’m more introverted in most settings, but once I get comfortable, I become very extroverted.

What skills / hobbies / habits have you picked up during COVID lockdowns?
I started reading a lot more, which is really good. I kind of fell off that bandwagon from when I was a kid and read all the time, so that was really nice to pick up again. [long pause] Final answer! Yeah, I think that’s the only one really. Oh! Puzzles, I do puzzles now too.

What’s your favorite season?
Winter. I love the cold. I’ve always loved the cold, love the winter, I think it’s so pretty. I understand people’s gripes with it, like having to drive and it’s just not the most comfortable to live in – but it’s my favorite.

Do you drink coffee or tea in the morning?
Coffee. I need something strong!

Your house is on fire, what’s the first thing you grab?
That’s actually so hard. I’m not a materialistic person, and I don’t have any pets or anything. So I’d probably grab…honestly I’d probably grab one of my favorite book series off my bookshelf, if I couldn’t take the whole bookshelf with me.

What do you listen to in the car?
I go through phases. Lately, it’s been a lot of podcasts, and other times it’ll be like my favorite songs. I don’t really branch out and listen to new music too much, I just kind of listen to the fan favorites, if you will. [Asked if she wants to share any podcasts.] Yeah! I like the Ladies & Tangents podcast. It’s these two younger moms who basically just talk about the uncomfortable that most people don’t talk about. They can have some vulgar language and some not work appropriate topics, but I think it’s great insight into that kind of demographic.

Describe your happy place.
My family goes on an annual camping trip to Kingsbury, Maine every year. So it’s essentially this backwoods log cabin and it’s one room, we all sleep on mattresses on the floor. There’s no running water, no electricity, no reception. So we’re camping in the middle of the woods for a week, and it’s great. It’s my favorite place in the world.

If you could talk to your 16-year-old self, what advice would you give?
Confidence is an asset, not a deterrent, as others have tried to convince you.

What would you choose for your “last meal”?
It’s going to be some sort of bacon broccoli alfredo. That’s what it’s going to be. Heavy, salty, a little vegetable so I can feel good about it. Good to go.

If you could hang out with someone (living or deceased) for the day, who would you pick?
Mac Miller (RIP).

What’s your favorite song to dance to?
Anything old school jazz, like Etta James, Billie Holiday.

What’s your most used emoji?
Probably the star eyes. 🤩

To contact Cassie, send her an email at cduranceau@relyco.com or connect with her on LinkedIn here. To contact RELYCO, give us a call at 800.777.7359. You can also click here.

Get to Know RELYCO – Bobby Crowley, Customer Service Representative / Estimator

Bobby’s role involves processing orders, relaying information to customers and vendor relations. Beyond doing a terrific job, he’s also just a really likable, funny and relatable person. See for yourself here.

Bobby Crowley has been at RELYCO since April 2021. He and Cassandra Duranceau started at the same time! Bobby serves as a Customer Service Representative / Estimator, which involves processing orders, relaying information to customers and vendor relations.

Bobby is originally from Peterborough, New Hampshire, but he was living in New York City before the pandemic. He decided to move back to New Hampshire during lockdowns, and that’s how he found us! Bobby is a big asset to our team. Beyond doing a terrific job, he’s also just a really likable, funny person.

Bobby Crowley
Bobby Crowley, CSR / Estimator

It’s easy to fall into a conversation with him and quickly find some common ground, which made this interview a total delight. See the interview below to learn more about Bobby in his own words:

What three words would your friends use to describe you?
Funny, easy-going and…oh gosh. Did you write this? So you know what you’re putting people through! [he laughs]…empathetic.

What skills / hobbies / habits have you picked up during COVID lockdowns?
I think it just gave me more time to focus on the things that I had half-heartedly started, and just a little more time – like you don’t have the commute – so you can do things like the laundry and the dishes and clean up a little bit before you start your workday. Those things you don’t want to do after work. Once five o’clock hits and it’s like now I can enjoy the things that I kind of didn’t always have time to. I got really into my fish tank, which was great. I’m having trouble with the fish tank because I really want like a fifty gallon huge thing, but I live in an apartment, and I know a year is going to go by and then we’re going to move, and then it’s like what do I do with this? [he laughs] So that, and I picked up painting at some point and then it kind of fell off, so I’m trying to get back into that.

What’s your favorite season?
Definitely fall. Yeah, I’m not a huge warm weather person, so the fall is perfect. I don’t know what it is, the mix of the sad of the changing of the seasons, but knowing winter is coming, which is exciting.

Do you drink coffee or tea in the morning?
Coffee. But I did just get – I don’t know if you’ve seen them – the Japanese tea sets where you steep just little tiny cups of tea and then you pour them over little tea animals as a whole ritual thing. So I’m trying to get into that as a form of meditation. But you know coffee, I need it.

What’s your favorite smell?
Oh the dryer vent! Oh yeah. Wherever in the building the dryer is coming off of, and it’s that fresh laundry smell? Yeah.

Do you have any pets?
Yeah, I have a cat, Roxy. Her age is unknown. I swear she could be seven, or she could be twenty five. I don’t think anybody knows. It was my girlfriend’s pet growing up, and then when we moved to the Bronx her mom was moving to a new house, so my girlfriend was like, “I’ll take the cat.” I was never a cat person, and now I am. She’s laying on my lap, she’s all over me.

What do you listen to in the car?
I’m a serious offender of having like ten songs that I’m listening to for a month, and I just burn them into the ground until I hate them. So, I just put on my “Liked” Spotify playlist, start at the top and let it go. It’s very eclectic. I don’t even know how to describe it. But it’s all over the place. A lot of Steely Dan right now. Steely Dan is my favorite band.

Describe your happy place.
Probably on the couch, the apartment has just been fully cleaned, there’s nothing going on the next day. The windows are open, there’s a nice breeze and I can just do whatever I want. I think the happy place isn’t really a place, but more of a mindset of like, everything is done, and now I can fully enjoy whatever I’m going to do.

What would you choose for your “last meal”?
[He laughs] Would it depend on the crime? Like, if I did something really bad? Definitely caesar salad, big caesar salad person. Probably caesar salad and pizza, I think that’s like a premium combo! I’m not going to get too fancy with it.

Your house is on fire, what’s the first thing you grab?
I grab all the caesar salad mix I have and whatever I can to get discounts on pizza! [he laughs] No, to please what I think is the right answer, grab my girlfriend and my cat and get out. But if I’m alone there, I will grab my phone, my laptop and there’s nothing else in there. I guess I could carry the fish tank, but I don’t see that going well. [he laughs] I guess I should tip over the fish tank to help with the fire situation. 

What’s your favorite song to dance to?
Wow. Probably something by the Bee Gees. Love a good disco song!

Do you have one favorite holiday tradition?
Yeah, during Christmas – I have three siblings, so there are four of us total – before we were allowed to go downstairs and open presents, we all had to sit on the stairs and my dad would read a note that “Santa” wrote. But obviously he wrote. I hope there’s no children reading! [He laughs] Yeah, so he’d read a thing about how we were good kids that year, and as we got older it got really cute because he’d start to tear up. He’d be like, “oh you know, I love you guys so much.” And we’d be like, “that doesn’t sound like Santa.” [he laughs] And it’s been really nice because as more people get added to the family – like I have a girlfriend now, my brother has a girlfriend – so they get put higher up on the steps because there is only so much room. It’s a sweet, emotional thing now. And I’m just like, oh this is a heartbreaking way to start out Christmas morning! [He laughs] In the nicest way possible.

To contact Bobby, send him an email at rcrowley@relyco.com or connect with him on LinkedIn here. To contact RELYCO, give us a call at 800-777-7359. You can also click here.

This Month with Bruce – January 2022

Check in with Bruce Steinberg, RELYCO’s CEO, as he reflects on 2021 and shares big plans for 2022.

I hope you’re having a wonderful start to your 2022. We recently held our 2022 Kick-Off Meeting with our entire staff, and I wanted to take this opportunity to share some key takeaways. We experienced great progress in 2021 and have exciting plans for 2022.

The pandemic has served as a catalyst for many individuals and businesses to take a step back, evaluate their day to day activities and set some new priorities. At RELYCO, we found that we actually got closer to our customers and had deeper conversations with you. As a result, we asked ourselves some big questions about the direction of our company in 2020 and 2021. As we solidified our larger goals, we began to map out imperatives that would serve as the foundation to create a new path forward.

Here are some 2021 highlights:

  • To support our larger goals, we grew our team with several new hires, reorganized our departments and simplified our processes.
  • We enjoyed our strongest second half of the year on record.
  • The year was not without its challenges. Like most businesses, we’ve dealt with (and continue to experience) supply chain disruptions. I’m really proud of our team for navigating those issues as seamlessly as possible to limit the impact on our customers.

Entering 2022

As we begin this next year, we continue to implement changes that will help us to achieve our ultimate vision for our company. To support our efforts, we’re growing and investing in our eCommerce platform so that you can enjoy the flexibility, convenience and ease of shopping online. We remain committed to navigating the supply chain disruptions, and we’re looking at those challenges as opportunities for innovation to better serve you.

Sustainability

Another top objective on my mind for 2022 is sustainability. We have set a target goal to be fully sustainable within the next five years. We want to be greener and more efficient and we’ve heard the same from you, our customers. Over the last few years, we have been making investments in a more sustainable office environment. These are small steps, like changing out all of the fluorescent lighting, implementing a composting program and completely eliminating one-time use plastic in our office kitchen. 

Now we are ready to build on those small improvements and turn our attention to the rest of our business practices. We’re working on offering new sustainable products, which will give you a larger variety of options to fulfill your needs, while aligning with your values. We will be evaluating our vendors, suppliers and partners to make sure that their practices fit within our goals. We know that some changes will need to be made, and we’re excited by the challenge.

As we begin this process and tackle this objective, we’d be interested in gaining your perspective. Do you have any ideas for sustainability? What has worked (or not worked) for your business? I’d love to hear from you. Reach out to me at bsteinberg@relyco.com.

Get to Know RELYCO – Bill Lawrence, Procurement Analyst

Bill works in our Operations department, where his role involves managing inventory, purchasing, analyzing trends and forecasting. His family sounds like a fun group, as you’ll see in his final answer.

Bill Lawrence serves as our Procurement Analyst. He’s been with RELYCO since February 2020, so he was working with us for just one month before the pandemic began. We had to quickly switch to remote working, which was a huge adjustment for everyone, and undoubtedly jarring for someone who was just beginning to grow accustomed to his new job. But Bill has proven himself to be very adaptable. He started out in our Finance department and has since moved over into Operations, where his role involves managing inventory, purchasing, analyzing trends and forecasting.

Bill Lawrence, Procurement Analyst

In meetings, Bill is usually pretty quiet, but not exactly shy. He’s simply a person of few words, who seems steady and unflappable. In more casual conversation, Bill reveals himself to be a genuinely curious person who is interested in learning about other people. For many of these interview questions, he gave (unsurprisingly) short answers. But whenever I engaged him on one of his answers to see if he had more to say, he always had a follow-up question for me instead!

See the interview below to learn more about Bill in his own words:

What three words would your friends use to describe you?
Easygoing, kind of goofy and spontaneous.

Do you consider yourself to be an introvert, extrovert or ambivert?
Isn’t everybody a combination of both [introvert and extrovert]? I would say the last one [ambivert], but lean a little more introvert.

Do you drink coffee or tea in the morning?
Coffee.

What’s your favorite smell?
Apple pie.

What do you listen to in the car?
Either country music or podcasts. Mostly sports related podcasts.

Describe your happy place.
The golf course, in the summer.

What would you choose for your “last meal”?
Right. I’ll just keep it basic, like tacos. Don’t need to get too elaborate.

Where is/was your favorite place to visit while traveling?
Los Angeles.

If you could talk to your 16-year-old self, what advice would you give?
Probably tell myself to be a little more outgoing, a little more confident. That’s about it. Eat a little healthier, as well.

What’s your most used emoji?
Just a smirking face probably 😏. Winky face maybe 😉.

If you could hang out with someone (living or deceased) for the day, who would you pick?
Maybe Elon Musk. He seems like he has some weird things going on. Pick his brain a little bit.

Do you have one favorite holiday tradition?
Probably Easter egg hunt. We still do them. My parents still do an Easter egg hunt even though I’m twenty-eight years old. [He laughs] Me and my sister, we’re both twenty-eight. But my parents still do it every year. It’s fun. [Asked if he’s a twin] She’s technically my step-sister, but she’s only five days older than me. It’s so random. I’ve known her since we were about five years old, so we’re essentially twins.

To contact Bill, send him an email at blawrence@relyco.com or connect with him on LinkedIn here. To contact RELYCO, give us a call at 800-777-7359. You can also click here.

How to Use RELYCO’s Templates

Ready to design your own door hangers, hang tags, ID cards, bookmarks, lanyard badges, luggage tags, shelf wobblers, table tents, temporary license plates, wristbands or forms? Learn how to use our free templates for Adobe, Word or Publisher.

Are you looking to use our free templates to design a die-cut, ID card or form? All of our templates are located on the Resources section of our website or on the individual product pages of our store. Once you download a file, you will find three versions of that template inside: a PDF, a Word document and a Publisher document.

Before you get started – don’t skip this step!

Always make sure the paper you are using is compatible with your printer. This is particularly important with synthetic paper, so if you’re printing REVLAR die-cuts, use our REVLAR Printing Guidelines to make sure the printer you plan to use will work with the paper’s gsm and melting point.

Using templates in Adobe

Our templates were created within Adobe software, so they will work best within that family of design tools. This is why we highly recommend that you use the PDF version of the template with Adobe when you design using our templates. The first page of this document will walk you through using Adobe Illustrator for this purpose. More of a visual learner? Check out this video.

 

Using templates in Microsoft Word & Publisher

If you don’t have access to the Adobe suite, you can use Microsoft Word or Publisher.

Microsoft Publisher instructions

 

Microsoft Word instructions

 

Step 1: Open the Word or Publisher template file
Margins should be turned off and the template should already be in the background.

Step 2: Designing 
Start designing on top of it by using the tools on the insert tab (create text boxes, insert pictures, use shapes, etc).

Step 3: Preparing to print
You’ll want to delete your background before you print.
In Publisher: Navigate to the page design tab > background > more backgrounds > no fill.
In Word: Navigate to the design tab > watermark > remove watermark.

Step 4: Print
We recommend doing a test print on a standard piece of paper to make sure everything looks right before you begin printing on any specialty paper. You can nudge the artwork around if things aren’t lining up perfectly on your first print.

Once you have your final printed product, we would love to see it in use! Care to share? Email photos to marketing@relyco.com.

Still stuck? Reach out

If you don’t have a design team and would like more support, contact us to learn more about RELYCO’s custom design solutions to help you create stunning print files.

Get to Know RELYCO – Stephanie Valpey, Account Manager

After starting as a Business Development Representative in August 2019, Stephanie Valpey is now part of the Account Management team at RELYCO. Steph is an outdoor adventure enthusiast, as you’ll learn from several of her answers here.

After starting as a Business Development Representative in August 2019, Stephanie Valpey is now part of the Account Management team at RELYCO.

Steph is personable, easy-going and confident. She’s chatty and fun to talk to. You’ll quickly discover that she’s very athletic. Ask her about her weekend on a Monday morning and you’ll usually hear about a hike or a ski trip. Steph is an outdoor adventure enthusiast, as you’ll learn from several of her answers below.

Stephanie Valpey, Account Manager

Check out the interview to learn more about Steph in her own words:

What skills / hobbies / habits have you picked up during COVID lockdowns?
Well I’ve always had a hobby of photography; however, I would say that the lockdown portion has definitely given me an option to expand on it. I’ve also been an avid gym goer and participated in weight lifting, but when all of this started and the gyms closed, I had to learn how to create workouts that I could do from home that were still enjoyable for me to do.

Where did you grow up?
I grew up in Durham, NH. Right on the bay, across from Pease International Airport. So lots of stuff happening around there all the time.

What’s your favorite smell?
I would probably have to say a breakfast restaurant…like walking in and smelling breakfast food. I’m a big breakfast person!

Do you have any pets?
I do, I have two pitbull mixes.

What’s one thing that your customers are surprised to learn about you?
That I have a bachelor’s degree in Wilderness Therapy, and all of my jobs prior to this were either outdoor related or fitness related.

Describe your happy place.
My happy place is actually Carrabassett Valley, Maine. It’s the home of Sugarloaf Mountain. It’s a place where I grew up going to every weekend at our family camp that sits right next to the Carrabassett River. And it’s, you know, out in the middle of nowhere, but still somewhere.

If you could talk to your 16-year-old self, what advice would you give?
Stop trying to please everyone because it’s never going to happen, and you’re only going to drive yourself insane in the process of doing it.

What would you choose for your “last meal”?
So again, because I’m a breakfast person, it would probably be either like an apple spice or a pumpkin spice pancake. Well, multiple pancakes! [she laughs]

Where is/was your favorite place to visit while traveling?
That’s a hard one. Aside from Sugarloaf Mountain, when we used to go up to the mountain – before my father lived up there full time – there is this sacred spot up north a little bit, along the river that runs out in the back of our camp. And there is essentially a bunch of huge rocks that are there alongside some smaller ones and there are just a bunch of different rapids and styles of rapids in that section of river. My family and I used to always go there and just sit and watch it and listen to it. And it’s actually still my favorite spot to go to when I go to visit my Dad, if I have time for it.

What’s your favorite song to dance to?
That’s a tough one because there are a lot of good ones! But I’d probably have to say Lady Gaga’s Just Dance.

If you could hang out with someone (living or deceased) for the day, who would you pick?
Honestly, it would probably be my grandmother. My father’s mother. She passed in 2017. She’s the person that I always, always came back to when she was around.

Do you have one favorite holiday tradition?
We never really did tradition, however, something that my father used to do to us as children. Which sounds terrible starting out, but I promise it’s not! When we turned about 13, he started wrapping our Christmas presents in a way so that it would literally take us forever to get into. He would wrap it with, you know, copious amounts of duct tape, he’d do layers and layers of plastic bags, he would do layers of newspaper, wrapping paper. He’d wrap a gift card in this little box and put it inside another box and another box on top of that and then multiple layers. He just made it absolutely impossible. So then the following year, that was the new norm between my brother, father and myself for all of our presents to each other, which we still do now.

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